Logistics
Shipping & Privacy
Discretion is the first feature of every order, not the last.
Unmarked Kraft
100% unbranded outer packaging. No logos. No labels referencing product type.
Neutral Descriptors
Statements and customs documents use a neutral company name and HS code only.
Tracked Worldwide
DHL Express, FedEx and EU Post for tracked delivery in 3–10 days.
Global Coverage
EU, UK, Switzerland, USA, Canada, Australia, Japan, Singapore — and more.
Rates & Lead Times
Transparent by region
Final shipping is confirmed at checkout once your address is entered. All carriers track end-to-end.
| Region | Carrier | Days | Standard | Express | Free over |
|---|---|---|---|---|---|
| European Union | DHL Express | 2–4 | €18 | €35 | €500 |
| United Kingdom | DHL Express | 3–5 | €25 | €48 | €500 |
| Switzerland / Norway | DHL Express | 3–5 | €28 | €55 | €600 |
| USA / Canada | FedEx Intl. Priority | 4–7 | €38 | €72 | €700 |
| Australia / NZ | DHL Express | 5–8 | €42 | €78 | €700 |
| Japan / SG / HK | DHL Express | 4–6 | €36 | €68 | €700 |
| Rest of World | DHL Express | 6–12 | €48 | €88 | €900 |
Track an order
Enter the order reference we sent on your shipping email.
Lead time at a glance
- Catalogue, in stockShips in 3 days
- Catalogue, made to order2–3 weeks
- Atelier belt4–6 weeks
- Bespoke programme5–8 weeks
Shipping FAQ
Common questions
Catalogue pieces leave the workshop within 3 working days. Bespoke commissions ship per the lead time confirmed on your deposit invoice.